Culture of Accountability
Accountability is about taking ownership of results and working to achieve the right results. When organizations have a culture of accountability, employees:
- take ownership of results, rather than just “do their job”
- focus on what they can do to improve results rather than what they can’t do
- help their teammates instead of throwing them under the bus
- ask for feedback and accept it with openness and a desire to learn
- take the initiative to fix problems instead of leaving them for someone else to deal with
If this sounds like the type of culture you would like in your organization, the Avail Leadership Creating a Culture of Accountability Workshop Series can help you achieve it.
Creating a Culture of ACCOUNTABILITY
Developing Personal Accountability
The first step in creating a culture of accountability is recognizing how you have contributed to your own problems and to the existing culture. We all tend to believe that other people are the problem. Thinking this way IS the problem.
Developing Personal Accountability sheds some light on the cultural forces at play that are hurting organizational results. This initial workshop focuses on the steps managers of all levels can take to personally model the behaviour they want to see in others.
Participants will learn:
- Where their organization falls on the accountability spectrum.
- How to develop a growth mindset.
- The four steps of developing personal accountability.
- How to accept feedback with gratitude.
Creating the Conditions of Accountability
Managers tend to believe that being accountable is a trait you either have or don't have by the time you enter the workforce. In other words, "It's the person." Is it possible, however, that it could also be the environment? Could managers be unwittingly creating conditions that make it harder for employees to be accountable?
Creating the Conditions of Accountability uncovers the organizational beliefs and practices that may be producing undesirable results and creates a safe space to address them. Participants will learn how they can create the conditions for accountability to flourish among all employees in their organization.
- Discover the 6 essential principles that organizations must reinforce to create and sustain a culture of accountability.
- Assess their company's purpose and discover how well this stated purpose is helping to drive the right results.
- Learn the two essential roles of leadership and how to align management practices to successfully fulfill those roles.
- Identify organizational practices that make it harder for employees to be accountable and determine the few, key changes needed to improve those practices.
Delegation & Empowerment
Accountability is about taking ownership of results and working to achieve the right results. Managers often become frustrated, however, when the people to whom they delegate work don't produce the results the manager had in mind. This leads many managers to conclude: "If you want something done right, do it yourself." This attitude kills accountability because it encourages managers to micromanage, discourages employees from learning and taking initiative, and drastically reduces organizational capacity.
Delegation & Empowerment shows managers how to set people up for success rather than "throw them in the deep end and see if they sink or swim." When managers set employees up for success, everybody wins.
Participants will learn:
- The five essential steps of effective delegation.
- What, how and when to delegate.
- How to maintain control without being controlling.
- How to effectively use delegation as a training and development tool.
Inspiring Accountability & Greatness in Others
Accountability is the foundation of greatness. Most of us need some help to become our best selves. In fact, 70% of employees' engagement and performance is directly linked to how well their direct manager brings out the best in them. This is why true leadership is essential to organizational greatness.
Contrary to popular belief, leadership is not an art, it is a discipline. There are a handful of leadership behaviours that produce a disproportionately positive impact on people and results. People who learn and regularly practice these behaviours become strong leaders. Those who do not learn and practice them become weak leaders. Inspiring Accountability and Greatness in Others teaches managers how to apply the scientifically proven behaviours that bring out the best in others.
Participants will learn:
- How to connect employee's everyday work to the organization's purpose.
- How to provide feedback in a way that encourages others to accept it.
- How to avoid "upward delegation" and instead, coach people to solve their own problems.
- Why focusing on employee's strengths accelerates their performance, and how to do it consistently.
Creating a Culture of Accountability Workshop Series is designed for all levels of managers and future managers. Executive attendance at Avail Leadership training is mandatory.
- 4 workshops provided over 13 weeks
- Bite-sized homework assignments
- Homework assignments debriefed at every workshop
- Tools and templates provided at every workshop
- Shared learning/teaching model: participants will be committed to questioning and assisting each other to address assignment questions or challenges
- When three or more participants have the same question or challenge, they are encouraged to email the instructor
- Participants receive weekly emails of inspiration and guidance
- Instructor response to group questions within 24 hours
- Short surveys between workshops enable the instructor to customize learning to real situations
FREE Webinar: May 1, 2019
Please join Michael Timms on May 1 for a complimentary webinar to learn about this workshop series and how it can help your organization improve its culture and consistently achieve better results.