6 Essential Leadership Qualities

By Michael Timms | June 28, 2017

Since the dawn of the industrial revolution the most common criteria for promoting people to leadership positions has primarily been their technical ability.  Naturally, new managers tend to do the things that got them promoted, that is, they do the most challenging work themselves and leave the leftover tasks to less technically competent workers (those…

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Surprise! You’re a Mentor.

By Michael Timms | June 5, 2017

Whether you know it or not, people are watching you.  They’re learning from you and trying to infer the motives of your actions.  Now, if you’re a leader, its safe to assume that others are watching you about five times more closely than they normally would—dissecting, analyzing, and categorizing everything you say and do, as…

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The Building Blocks of Purpose, Vision, & Values

By Michael Timms | May 18, 2017

When an organization’s purpose, vision, and values live only on its office walls, it’s impossible for that organization to be any better than mediocre.  The companies that stand out, and that are rockin’ their industry, have their purpose, vision and values tattooed on the hearts of their employees (not forcibly, of course 😊).  In other…

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Greatness Lies In The Answers To These 3 Questions

By Michael Timms | April 12, 2017

What is greatness?  Most of us want to be great in some way, but we all know that it’s a pretty exclusive club to get in to.  So most people don’t go for it.  Some because they don’t feel they could ever attain greatness.  Others might want to attain greatness but do not know how.…

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5 Essential Practices of Great Second-in-Commands

By Michael Timms | March 28, 2017

I served as the third-in-command in a large branch of a fairly dynamic service organization.  When I recently told my leader that I was transferring to serve as the second-in-command at a different branch of the same service organisation, he told me “Go show them what it means to be a first follower.”  I was…

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Micro-Promotions: The New Formula For Retaining Your Stars

By Michael Timms | March 6, 2017

Have you ever wondered how you can convince your best employees to stick around long enough to be able to include them in your company’s long-term plans?  Do you ever feel like your younger employees have the attention span of a gnat, that they are constantly looking to chase the next shiny object (AKA “job…

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How Massively Successful Companies Order Their Priorities

By Michael Timms | February 4, 2017

I recently wrote about the Coming Talent Revolution and the calamity it will cause employers who are not paying attention to the signals in the current labour market.  Employees are no longer content to work for an employer who puts profits before people and purpose.  The best talent will inevitably be drawn to progressive employers…

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How To Make Customers Love Your Company

By Michael Timms | January 17, 2017

Most business leaders believe that the key to rapid organic growth lies in the next big product, the newest feature, a unique service offering, or cost savings from the latest process improvement that will lure new customers.  In their pursuit of growth, business leaders frequently forget that it’s five times more expensive to attract new…

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