What Google CFO’s Resignation Means for The Rest of Us

By Michael Timms | March 17, 2015

Last week the CFO of Google wrote a touching resignation memo that made headlines. It wasn’t necessarily that he was resigning that caused a stir, but why he was resigning. At 52 years old, and after nearly 7 years at Google, Patrick decided to retire so that he and his wife “can grab our backpacks…

Read More ›

Carrot vs. Stick: 10 Ways to Curb Absenteeism

By Michael Timms | March 11, 2015

Having worked most of my career in HR in the construction and manufacturing industries, I became accustomed to hearing supervisors say “He’s a great employee… when he’s here.” Supervisors were often reluctant to do anything about these employee’s attendance because they didn’t want to make waves with an otherwise good employee. On the other hand,…

Read More ›

Your Employees Are Addicts, And You Should Be Their Dealer

By Michael Timms | March 2, 2015

Employees are all addicted to a chemical that is in short supply. When they get enough of it, their focus is sharper, their attitudes are better, and they become more motivated to carry out their manager’s requests. And best of all, it’s completely legal for managers to dole it out by the bucket-full. The chemical…

Read More ›

The Missing Piece of the Succession Planning Puzzle

By Michael Timms | February 23, 2015

How did you learn to be a manager? Just about everyone I’ve asked that question to have said some variation of “I was thrown into the deep end and it was up to me to sink or swim.” How often does that method of leadership development work out? Answer: about 16% of the time. The…

Read More ›

5 Keys to Unlocking Employee’s Discretionary Effort

By Michael Timms | February 17, 2015

In the book Strengths Based Leadership, the authors cited a major study that determined the basic needs followers want their leaders to meet. The top 4 follower needs are: Trust Compassion Stability Hope The commonality among these needs is that they are all emotional needs primarily influenced by the relationship employees have with their immediate…

Read More ›

The Subtle Difference Between Feedback That Develops vs Demoralizes

By Michael Timms | February 10, 2015

Have you ever tried to give an employee performance feedback and had the discussion go sideways on you? If so, you’re like most managers. Giving performance feedback rarely ends well, and can often end up damaging the relationship. That’s why most managers avoid giving performance feedback or wait until the next scheduled performance review to…

Read More ›

How to Overthrow the Dictator in the Corner Office

By Michael Timms | January 27, 2015

Dictators don’t just live in North Korea and Russia. They are alive and well in the corner offices of many companies great and small. Sure, they may not threaten to blow up movie theaters or invade neighboring countries, but corporate dictators do rule their domain through the strategic use of fear and punishment. Here is…

Read More ›

5 Ways Leaders Can Generate More Innovation

By Michael Timms | January 20, 2015

In the book the 8th Habit, business author Stephen Covey recounted a story told to him by Bill Marriott, founder of the Marriott hotel chain. Bill told Stephen that his son John was working in a hotel that Marriott had just acquired. John went into the hotel kitchen and asked one of the kitchen staff…

Read More ›