It feels like the COVID-19 pandemic has transformed our lives almost over night. The current global crisis seems to consume our every waking moment. It dominates the news and our conversations. Almost nothing else seems to matter right now. It has been said that people’s true colors shine through in a crisis. As I have…

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Human beings are social animals.  Aristotle observed this fact over two thousand years ago, and it’s never been more evident in today’s connected world.  The central lesson of our species’ rise to the top of the food chain, our ultimate advantage, is our ability to work together. And that’s why we build relationships.  We’ve learned…

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“Apples simply don’t grow for me.” I thought to myself as I looked at the spindly bare twigs poking out of the thin trunk.  I had planted an apple tree in my back yard two years previously and was getting frustrated with its lack of production.  Having bought an apple tree, I dug a hole,…

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When you look at failed relationships—be they business, personal or otherwise—you will almost always find they have at least one thing in common: unmet needs and expectations. Intuitively, we all know this.  But when was the last time you asked any of your important relationships to come to a shared understanding of what you need and…

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Imagine if you could look into a crystal ball to know for certain who has what it takes to be a great leader.  Think of how many hiring and promotion mistakes could be avoided? Consider the impact on your workforce if you only hired and promoted people to management and senior management positions who were top…

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The annual performance review is widely believed to be the least popular practice in business.  An artifact from post WWII corporate America, performance reviews have been described as a “rite of corporate kabuki.”  Stanford University professor and leadership author Bob Sutton says that doing performance evaluations well is like “doing blood-letting well — it is…

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Although the origin of the phrase “Culture eats strategy for breakfast” is up for debate (we aren’t 100% sure who said it first), the validity of the phrase is not debatable. There is no question and ample evidence that culture, like the mass of an iceberg lurking below the surface of the ocean, can sink the…

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