Training and Development

3 Essential Elements of a Learning Organization

Do you know someone who has had many experiences that should have taught them something (humility, money management, stop dating losers, etc.) but they haven’t learned it?  Easy, right?  We can all point to people who haven’t learned from their experiences.  Now what if I asked you, “What changes have you made in the last…

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Is Your Company Ready for the Impending Grey Tsunami?

  “The sky is falling!”  “The sky is falling!”  You know the story—Chicken Little gets hit on the head by an acorn, hemistakenly believes that the sky is falling, and then he runs around hysterically warning others of an impending disaster that never happens.  Likewise, for the last decade or more you may have also…

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Are You a Talent Developer or Talent Waster?

Few leaders have earned the reputation for being exceptional talent developers… but they’re out there.  You may have heard of some of them.  In professional football, 20 of the NFL’s 32 head coaches trained under Bill Walsh or under someone in his coaching tree. In hedge funds, Julian Robertson, the founder of the investment firm Tiger…

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How to Create a Compelling Case for Change

In the past, when change happened less frequently, a leader could get by without being a proficient change agent.  Today, it’s a completely different story.  Change is occurring in virtually every corner of business and industry, and the pace of change is increasing rapidly.  Being an effective change agent is no longer just a nice…

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The Massive Cost of Recruiting You Never Knew About

Do you think you know how much it costs to recruit a manager or executive? You might take a moment to calculate the costs of advertising and agency fees, the time it takes to screen resumes and interview candidates, and the cost of onboarding. But if that’s all you’re thinking about, you’re barely scratching the…

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What It Means To Put People-First (Case Study)

I’ve been speaking and writing a lot about a seemingly counter-intuitive concept: putting employees ahead of customers and profits is the surest path to exceptional customer service and financial success. It’s also the most fundamental (and most frequently missed) pre-requisite to building a pipeline of leadership and talent within an organization. But what does that look like……

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