I served as the third-in-command in a large branch of a fairly dynamic service organization.  When I recently told my leader that I was transferring to serve as the second-in-command at a different branch of the same service organisation, he told me “Go show them what it means to be a first follower.”  I was…

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Have you ever had a boss who was a complete control freak? The type of boss who just had to have the final say on everything? When I was the director of human resources for a mid-sized construction company, I reported to the Executive Vice President. He was just like that: always insisting that the decision-making…

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How did you learn to be a manager? Just about everyone I’ve asked that question to have said some variation of “I was thrown into the deep end and it was up to me to sink or swim.” How often does that method of leadership development work out? Answer: about 16% of the time. The…

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