Wouldn’t it be great if there existed a magical tool that could peer into a person’s soul and tell you how well they’ll turn out if you hire or promote them?  That’s pretty much what the nearly one-third of companies who use personality assessments believe they’ve found.  But what if there are flaws in this…

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When an organization’s purpose, vision, and values live only on its office walls, it’s impossible for that organization to be any better than mediocre.  The companies that stand out, and that are rockin’ their industry, have their purpose, vision and values tattooed on the hearts of their employees (not forcibly, of course 😊).  In other…

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Most business leaders believe that the key to rapid organic growth lies in the next big product, the newest feature, a unique service offering, or cost savings from the latest process improvement that will lure new customers.  In their pursuit of growth, business leaders frequently forget that it’s five times more expensive to attract new…

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I sometimes ask executives and HR leaders: “If I could give you a magic ‘something’ to make leadership development easier, what would that magic something be?”  By far, the most common request is for an effective leadership assessment tool—one that can actually determine if someone will be an effective leader.  There are literally thousands of…

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Have you ever had a boss who was a complete control freak? The type of boss who just had to have the final say on everything? When I was the director of human resources for a mid-sized construction company, I reported to the Executive Vice President. He was just like that: always insisting that the decision-making…

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I do it all the time. I’ve got too many things to do in too little time, so I’m running around doing the things that seem most urgent at the time. Invariably, I forget something or make a mistake that I wouldn’t normally make. It’s only when I stop to remember a lesson I learned…

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Having worked most of my career in HR in the construction and manufacturing industries, I became accustomed to hearing supervisors say “He’s a great employee… when he’s here.” Supervisors were often reluctant to do anything about these employee’s attendance because they didn’t want to make waves with an otherwise good employee. On the other hand,…

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