When you look at failed relationships—be they business, personal or otherwise—you will almost always find they have at least one thing in common: unmet needs and expectations. Intuitively, we all know this.  But when was the last time you asked any of your important relationships to come to a shared understanding of what you need and…

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Imagine if you could look into a crystal ball to know for certain who has what it takes to be a great leader.  Think of how many hiring and promotion mistakes could be avoided? Consider the impact on your workforce if you only hired and promoted people to management and senior management positions who were top…

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The annual performance review is widely believed to be the least popular practice in business.  An artifact from post WWII corporate America, performance reviews have been described as a “rite of corporate kabuki.”  Stanford University professor and leadership author Bob Sutton says that doing performance evaluations well is like “doing blood-letting well — it is…

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Although the origin of the phrase “Culture eats strategy for breakfast” is up for debate (we aren’t 100% sure who said it first), the validity of the phrase is not debatable. There is no question and ample evidence that culture, like the mass of an iceberg lurking below the surface of the ocean, can sink the…

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Wouldn’t it be great if there existed a magical tool that could peer into a person’s soul and tell you how well they’ll turn out if you hire or promote them?  That’s pretty much what the nearly one-third of companies who use personality assessments believe they’ve found.  But what if there are flaws in this…

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In my previous article on How To Cure A Passive-Aggressive Culture, I made the case that the essence of leadership is to “go before” and guide others to a destination.  The way leaders guide others is by constantly pointing to the destination and providing frequent feedback about how well individual efforts are moving the team…

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It’s one thing to have to deal with one person at work who uses passive-aggressive tactics, but what do you do when your workplace culture actually promotes this type of dysfunctional communication and behaviour?  Do any of these situations sound familiar? Implying that someone is stupid without actually saying it, such as “You should know…

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Do you know someone who has had many experiences that should have taught them something (humility, money management, stop dating losers, etc.) but they haven’t learned it?  Easy, right?  We can all point to people who haven’t learned from their experiences.  Now what if I asked you, “What changes have you made in the last…

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“Now isn’t the right time.”  As a leadership development consultant, I’ve heard that phrase more than you can imagine.  I help organizations of all sizes to implement a process to continually develop their people.  That’s no small undertaking.  It’s not surprising that business leaders are a little hesitant about jumping headlong into a project that…

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If I asked you to name some legendary leaders, who do you think of?  You might think of people like Mahatma Gandhi, Martin Luther King Jr., Mother Teresa, Nelson Mandela, Jesus, or the Dalai Lama, among others.  Each of these leaders became legendary because, like the metaphorical pebble thrown in the pond, their influence is…

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