The Massive Cost of Recruiting You Never Knew About

Do you think you know how much it costs to recruit a manager or executive? You might take a moment to calculate the costs of advertising and agency fees, the time it takes to screen resumes and interview candidates, and the cost of onboarding. But if that’s all you’re thinking about, you’re barely scratching the…

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6 Essential Leadership Qualities

Since the dawn of the industrial revolution the most common criteria for promoting people to leadership positions has primarily been their technical ability.  Naturally, new managers tend to do the things that got them promoted, that is, they do the most challenging work themselves and leave the leftover tasks to less technically competent workers (those…

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5 Essential Practices of Great Second-in-Commands

I served as the third-in-command in a large branch of a fairly dynamic service organization.  When I recently told my leader that I was transferring to serve as the second-in-command at a different branch of the same service organisation, he told me “Go show them what it means to be a first follower.”  I was…

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Micro-Promotions: The New Formula For Retaining Your Stars

Have you ever wondered how you can convince your best employees to stick around long enough to be able to include them in your company’s long-term plans?  Do you ever feel like your younger employees have the attention span of a gnat, that they are constantly looking to chase the next shiny object (AKA “job…

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How Massively Successful Companies Order Their Priorities

I recently wrote about the Coming Talent Revolution and the calamity it will cause employers who are not paying attention to the signals in the current labour market.  Employees are no longer content to work for an employer who puts profits before people and purpose.  The best talent will inevitably be drawn to progressive employers…

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How To Make Customers Love Your Company

Most business leaders believe that the key to rapid organic growth lies in the next big product, the newest feature, a unique service offering, or cost savings from the latest process improvement that will lure new customers.  In their pursuit of growth, business leaders frequently forget that it’s five times more expensive to attract new…

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A Talent Revolution Is Coming

Do you love your job?  On Sunday nights, are you chomping at the bit to tackle that project on your desk, or do you mostly feel grief for the loss of your fleeting two days of freedom?  Employment surveys and workforce studies keep telling us that the vast majority of people are in the second…

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Found: The Lost Cypher For Revealing Leadership Potential!

I sometimes ask executives and HR leaders: “If I could give you a magic ‘something’ to make leadership development easier, what would that magic something be?”  By far, the most common request is for an effective leadership assessment tool—one that can actually determine if someone will be an effective leader.  There are literally thousands of…

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The Leadership Lies We Love To Believe

Social media sites are full of tables and info graphics like the one below contrasting management skills with leadership skills. Have you ever seen something like this before? Managers  Do things right Organize work and resources Are concerned about efficiency Focus on the short-term Ensure positions are staffed Seeks for control and order Push Leaders…

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5 Rules That Will Free Up Your Time

Guest Post by Scott Friesen When you’re a manager, your time is at a premium. Meetings, emails, reports and more meetings fill up most of your day. So how can you find extra time in an already jam-packed schedule? Here are 5 rules that every manager can use to get more time out of their day.…

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