When was the last time your boss asked you to give them some feedback on how they could improve?  If your boss is like most managers, you’re probably thinking “I can’t remember the last time they asked me for my perspective on their performance.”  This lack of feedback is a big reason why most people…

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I once worked with a VP of Operations who found it nearly impossible to praise the people who reported to him for doing good work.  Don’t get me wrong, he was a super nice guy.  In fact, he possessed the rare combination of a good natured, humble personality and an almost genius level IQ.  But…

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Lack of accountability is everywhere.  It’s a contagious virus that infects minds and paralyzes progress.  Any time you experience poor results, look closely at the sequence of events leading up to the poor results and you will almost always find that many of the people involved (including yourself) failed to take sufficient ownership of the…

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The annual performance review is widely believed to be the least popular practice in business.  An artifact from post WWII corporate America, performance reviews have been described as a “rite of corporate kabuki.”  Stanford University professor and leadership author Bob Sutton says that doing performance evaluations well is like “doing blood-letting well — it is…

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Wouldn’t it be great if there existed a magical tool that could peer into a person’s soul and tell you how well they’ll turn out if you hire or promote them?  That’s pretty much what the nearly one-third of companies who use personality assessments believe they’ve found.  But what if there are flaws in this…

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In my previous article on How To Cure A Passive-Aggressive Culture, I made the case that the essence of leadership is to “go before” and guide others to a destination.  The way leaders guide others is by constantly pointing to the destination and providing frequent feedback about how well individual efforts are moving the team…

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It’s one thing to have to deal with one person at work who uses passive-aggressive tactics, but what do you do when your workplace culture actually promotes this type of dysfunctional communication and behaviour?  Do any of these situations sound familiar? Implying that someone is stupid without actually saying it, such as “You should know…

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Few leaders have earned a reputation for being an exceptional talent developer… but they’re out there.  You may have heard of some of them.  In professional football, 20 of the NFL’s 32 head coaches trained under Bill Walsh or under someone in his coaching tree. In hedge funds, Julian Robertson, the founder of the investment firm…

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Right now, there is probably something you want to tell one of your colleagues… but you’re holding back.  It’s something that’s hurting their career, and they seem to be totally oblivious to it.  You’ve wanted to tell them about it for a while, but you haven’t because you are afraid that they will be offended…

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What do you think is the most important thing you can do to become a more effective, successful leader?  I often ask this question to leaders at all levels who attend my leadership training workshops.  I usually hear answers like, “improve my strategic thinking”, “become more persuasive”, and “be more motivational.”  These are all reasonable…

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