The Key To Reducing Conflict and Improving Teamwork

When you look at failed relationships—be they business, personal or otherwise—you will almost always find they have at least one thing in common: unmet needs and expectations. Intuitively, we all know this.  But when was the last time you asked any of your important relationships to come to a shared understanding of what you need and…

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5 Powerful Practices to Give Feedback Like a Pro

In my previous article on How To Cure A Passive-Aggressive Culture, I made the case that the essence of leadership is to “go before” and guide others to a destination.  The way leaders guide others is by constantly pointing to the destination and providing frequent feedback about how well individual efforts are moving the team…

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