Lack of accountability is everywhere.  It’s a contagious virus that infects minds and paralyzes progress.  Any time you experience poor results, look closely at the sequence of events leading up to the poor results and you will almost always find that many of the people involved (including yourself) failed to take sufficient ownership of the…

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When you look at failed relationships—be they business, personal or otherwise—you will almost always find they have at least one thing in common: unmet needs and expectations. Intuitively, we all know this.  But when was the last time you asked any of your important relationships to come to a shared understanding of what you need and…

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The annual performance review is widely believed to be the least popular practice in business.  An artifact from post WWII corporate America, performance reviews have been described as a “rite of corporate kabuki.”  Stanford University professor and leadership author Bob Sutton says that doing performance evaluations well is like “doing blood-letting well — it is…

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Although the origin of the phrase “Culture eats strategy for breakfast” is up for debate (we aren’t 100% sure who said it first), the validity of the phrase is not debatable. There is no question and ample evidence that culture, like the mass of an iceberg lurking below the surface of the ocean, can sink the…

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Addictions are everywhere these days.  Even seemingly innocuous behaviours can become addicting if left unchecked.   For example, some people are addicted to sugar, to their smart phones and devices, to social media, etc.  But recruiting?  Come on, I must be joking, right? An addiction is a “behavior for which the rewarding effects provide a compelling…

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It’s one thing to have to deal with one person at work who uses passive-aggressive tactics, but what do you do when your workplace culture actually promotes this type of dysfunctional communication and behaviour?  Do any of these situations sound familiar? Implying that someone is stupid without actually saying it, such as “You should know…

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Do you know someone who has had many experiences that should have taught them something (humility, money management, stop dating losers, etc.) but they haven’t learned it?  Easy, right?  We can all point to people who haven’t learned from their experiences.  Now what if I asked you, “What changes have you made in the last…

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“Now isn’t the right time.”  As a leadership development consultant, I’ve heard that phrase more than you can imagine.  I help organizations of all sizes to implement a process to continually develop their people.  That’s no small undertaking.  It’s not surprising that business leaders are a little hesitant about jumping headlong into a project that…

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If I asked you to name some legendary leaders, who do you think of?  You might think of people like Mahatma Gandhi, Martin Luther King Jr., Mother Teresa, Nelson Mandela, Jesus, or the Dalai Lama, among others.  Each of these leaders became legendary because, like the metaphorical pebble thrown in the pond, their influence is…

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  “The sky is falling!”  “The sky is falling!”  You know the story—Chicken Little gets hit on the head by an acorn, hemistakenly believes that the sky is falling, and then he runs around hysterically warning others of an impending disaster that never happens.  Likewise, for the last decade or more you may have also…

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