When was the last time your boss asked you to give them some feedback on how they could improve?  If your boss is like most managers, you’re probably thinking “I can’t remember the last time they asked me for my perspective on their performance.”  This lack of feedback is a big reason why most people…

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I once worked with a VP of Operations who found it nearly impossible to praise the people who reported to him for doing good work.  Don’t get me wrong, he was a super nice guy.  In fact, he possessed the rare combination of a good natured, humble personality and an almost genius level IQ.  But…

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Human beings are social animals.  Aristotle observed this fact over two thousand years ago, and it’s never been more evident in today’s connected world.  The central lesson of our species’ rise to the top of the food chain, our ultimate advantage, is our ability to work together. And that’s why we build relationships.  We’ve learned…

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“Apples simply don’t grow for me.” I thought to myself as I looked at the spindly bare twigs poking out of the thin trunk.  I had planted an apple tree in my back yard two years previously and was getting frustrated with its lack of production.  Having bought an apple tree, I dug a hole,…

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When you look at failed relationships—be they business, personal or otherwise—you will almost always find they have at least one thing in common: unmet needs and expectations. Intuitively, we all know this.  But when was the last time you asked any of your important relationships to come to a shared understanding of what you need and…

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The annual performance review is widely believed to be the least popular practice in business.  An artifact from post WWII corporate America, performance reviews have been described as a “rite of corporate kabuki.”  Stanford University professor and leadership author Bob Sutton says that doing performance evaluations well is like “doing blood-letting well — it is…

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In my previous article on How To Cure A Passive-Aggressive Culture, I made the case that the essence of leadership is to “go before” and guide others to a destination.  The way leaders guide others is by constantly pointing to the destination and providing frequent feedback about how well individual efforts are moving the team…

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It’s one thing to have to deal with one person at work who uses passive-aggressive tactics, but what do you do when your workplace culture actually promotes this type of dysfunctional communication and behaviour?  Do any of these situations sound familiar? Implying that someone is stupid without actually saying it, such as “You should know…

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What do you think is the most important thing you can do to become a more effective, successful leader?  I often ask this question to leaders at all levels who attend my leadership training workshops.  I usually hear answers like, “improve my strategic thinking”, “become more persuasive”, and “be more motivational.”  These are all reasonable…

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