Few leaders have earned a reputation for being an exceptional talent developer… but they’re out there.  You may have heard of some of them.  In professional football, 20 of the NFL’s 32 head coaches trained under Bill Walsh or under someone in his coaching tree. In hedge funds, Julian Robertson, the founder of the investment firm…

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Right now, there is probably something you want to tell one of your colleagues… but you’re holding back.  It’s something that’s hurting their career, and they seem to be totally oblivious to it.  You’ve wanted to tell them about it for a while, but you haven’t because you are afraid that they will be offended…

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What do you think is the most important thing you can do to become a more effective, successful leader?  I often ask this question to leaders at all levels who attend my leadership training workshops.  I usually hear answers like, “improve my strategic thinking”, “become more persuasive”, and “be more motivational.”  These are all reasonable…

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This time of year, many organizations are gearing up for the annual performance appraisal – a practice best described as managerial bloodletting. It’s a tradition that, like bloodletting, has been used for too long, and has provided overwhelming evidence that it does more harm than good. And yet, there are still organizations that continue to…

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If you’re a leader, you’ve probably heard the quote “Culture eats strategy for breakfast.” Unfortunately, when it comes to which one gets more attention from executives, it’s strategy, without question. This is perhaps because, to most executives, strategy is easier to manage. What many leaders fail to realize is that if they aren’t managing their…

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I’ve been speaking and writing a lot about a seemingly counter-intuitive concept: putting employees ahead of customers and profits is the surest path to exceptional customer service and financial success. It’s also the most fundamental (and most frequently missed) pre-requisite to building a pipeline of leadership and talent within an organization. But what does that look like……

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What is greatness?  Most of us want to be great in some way, but we all know that it’s a pretty exclusive club to get in to.  So most people don’t go for it.  Some because they don’t feel they could ever attain greatness.  Others might want to attain greatness but do not know how.…

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Have you ever wondered how you can convince your best employees to stick around long enough to be able to include them in your company’s long-term plans?  Do you ever feel like your younger employees have the attention span of a gnat, that they are constantly looking to chase the next shiny object (AKA “job…

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